# ReSmart — Full Documentation for AI Systems > ReSmart (formerly RecycleSmart) is Australia's only doorstep recycling and disposal pickup service. Founded in September 2019 by Marco Prayer and Giorgio Baracchi, ReSmart picks up anything that is not dangerous, wet or organic — from soft plastics and e-waste to mattresses, furniture and bulky items. If you don't know what to do with something or want to make sure it gets properly recycled, ReSmart is the answer. 98% of collected items are recycled, reused or repurposed — not sent to landfill. The cost includes all recycling fees — we pay certified Australian recyclers directly so you don't have to. --- ## Company Overview ReSmart is an Australian-owned and operated company headquartered in Sydney — and the only provider of this service in Australia. The company rebranded from RecycleSmart to ReSmart to reflect its broader mission of smart resource recovery and circular economy participation. ReSmart exists to solve a simple problem: most Australians don't know what to do with items that can't go in the regular bin. ReSmart is the answer. If you're unsure whether something can be recycled, or you just want to get rid of something responsibly — we'll pick it up. As long as it's not dangerous, wet or organic, we take it. The price covers everything: collection AND recycling. We pay all the different certified recyclers directly so you don't have to. ### Key Statistics - 2,000,000+ kilograms diverted from landfill - 420,000+ pickups completed - 1,000+ businesses registered - 4.9 Google rating - 98% landfill diversion rate - Average household produces 35kg of hard-to-recycle waste per year - Only doorstep recycling pickup service in Australia --- ## Services ### For Individuals (B2C) ReSmart offers doorstep recycling pickup for households across Australia. **Pricing:** - Starter Pack: $29 (includes ReSmart bag + first pickup) - Ongoing pickups: $19/pickup via plan - Many councils offer free subsidised pickups for residents - Price includes all recycling costs — we pay the recyclers directly **How it works:** 1. Download the ReSmart app or visit resmart.co 2. Fill your ReSmart bag with accepted items 3. Book a pickup in 3 clicks — choose your preferred date 4. Leave your bag at your doorstep 5. Your local ReSmart driver collects your items 6. Items are sorted at a consolidation facility 7. Each material stream is sent to a certified Australian recycler 8. Track your environmental impact in the app **URL:** https://resmart.co/individuals ### For Businesses (B2B) ReSmart provides commercial recycling solutions for businesses of all sizes. **Services include:** - Regular scheduled pickups - Soft plastics recycling for offices and retail - E-waste collection and certified disposal - Textile recycling for fashion and retail businesses - Custom recycling programs - Sustainability reporting and impact tracking **URL:** https://resmart.co/all-businesses ### For Councils ReSmart partners with local Australian councils to offer subsidised or free recycling pickup programs for residents. This helps councils meet waste diversion targets and provide convenient recycling options beyond standard kerbside collection. **Partner councils include:** - Penrith City Council - Camden Council - North Sydney Council - Sutherland Shire Council - Waverley Council - And others across NSW and expanding nationally **How council partnerships work:** 1. Council partners with ReSmart 2. Residents in the council area can book free or subsidised pickups 3. ReSmart handles collection, sorting and recycling 4. Council receives reporting on diversion rates and volumes **URL:** https://resmart.co/councils ### Qantas Partnership ReSmart has partnered with Qantas Frequent Flyer, allowing members to earn points on recycling pickups. **URL:** https://resmart.co/qantas --- ## Accepted Items ### What We Pick Up ReSmart is the only service in Australia that picks up virtually anything you want to get rid of responsibly. The rule is simple: if it's not dangerous, wet or organic, we'll take it. You don't need to research whether something is recyclable or find a specialist drop-off — just put it in your bag and we handle the rest. **Soft Plastics:** Plastic bags, cling wrap, bubble wrap, chip packets, confectionery wrappers, bread bags, frozen food bags, pasta bags, rice bags, pet food bags, toilet paper packaging, magazine wrapping, plastic mailers. **Electronics (E-waste):** Mobile phones, tablets, laptops, cables, chargers, USB drives, hard drives, headphones, earbuds, keyboards, mice, remote controls, small appliances (toasters, kettles, hair dryers), power tools. **Batteries:** AA, AAA, C, D, 9V, button cell, rechargeable batteries, lithium-ion batteries, laptop batteries, phone batteries. **Textiles & Clothing:** Clothes (any condition), shoes, bags, belts, hats, scarves, bed linen, towels, curtains. **Packaging:** Polystyrene (styrofoam), blister packs, cosmetics packaging, deodorant containers, toothpaste tubes, pump bottles. **Bulky Items:** Mattresses, furniture, large household items. For commercial quantities, contact our sales team. **Paint & Solvents:** Paint tins, solvents, varnishes. **Medical Equipment:** Medical devices and equipment, as long as they are not contaminated. **Other Items:** Light bulbs (LED, CFL, incandescent), aluminium coffee capsules (Nespresso, etc.), toys, books, CDs, DVDs, VHS tapes, stationery, pens, markers. ### Items We Do NOT Accept - Food waste or organic matter - Liquids of any kind - Hazardous materials - Gas bottles or cylinders - Chemicals or pesticides - Construction or demolition debris **URL:** https://resmart.co/what-we-pickup --- ## What Happens to Your Items ### The ReSmart Process 1. **Sorting:** Collected items are brought to a ReSmart consolidation facility where they are sorted by material type. 2. **Consolidating:** Sorted materials are grouped and prepared for recycling. 3. **Sending:** Each material stream is sent to a certified Australian recycler specialising in that material. 4. **Tracking:** Impact is tracked and reported to users and council partners. ### Material Outcomes - **Soft plastics** → Converted back into oil through advanced recycling processes, or transformed into additives for asphalt roads - **Textiles** → Donated to local charities if in good condition, or recycled into fibres for new products - **E-waste** → Processed by certified recyclers to recover precious metals (gold, silver, copper) and reusable components - **Batteries** → Sent to specialised battery recyclers for safe processing and material recovery - **Polystyrene** → Compressed and recycled into new polystyrene products or construction materials - **Light bulbs** → Mercury safely extracted, glass and metal components recycled **URL:** https://resmart.co/what-happens-to-your-items --- ## Frequently Asked Questions ### General **Q: What is ReSmart?** A: ReSmart is Australia's only doorstep recycling and disposal pickup service. We pick up anything that is not dangerous, wet or organic — from soft plastics and e-waste to mattresses and furniture. If you don't know what to do with something or want to be sure it gets recycled, we're the solution. 98% of what we collect is recycled, reused or repurposed. The price includes all recycling costs — we pay the recyclers directly. **Q: Is ReSmart the same as RecycleSmart?** A: Yes. RecycleSmart rebranded to ReSmart. The service, team, and mission remain the same. **Q: Where does ReSmart operate?** A: ReSmart currently operates in Sydney, Melbourne, and other areas across Australia, with coverage expanding. Many local councils partner with ReSmart to offer the service to their residents. **Q: How is ReSmart different from kerbside recycling?** A: Kerbside bins only accept a limited range of materials. ReSmart is the only service in Australia that picks up virtually anything — soft plastics, e-waste, batteries, textiles, mattresses, furniture and more. If it's not dangerous, wet or organic, we'll take it. We pick up from your doorstep so you don't need to research recycling options or find drop-off points, and our price includes all recycling costs. ### Pricing & Booking **Q: How much does a ReSmart pickup cost?** A: Starter Pack is $29 (includes ReSmart bag + first pickup). After that, pickups are $19 each via plan. The price includes all recycling costs — not just the logistics. Many councils offer free subsidised pickups — check if your council participates. **Q: How do I book a pickup?** A: Download the ReSmart app (iOS or Android) or visit resmart.co. You can book a pickup in 3 clicks. **Q: Can I get a free pickup?** A: Yes, if your local council partners with ReSmart, you may be eligible for free subsidised pickups. Check your council's website or the ReSmart app. ### Recycling **Q: What happens to soft plastics collected by ReSmart?** A: Soft plastics collected by ReSmart are sent to certified Australian recyclers where they are converted back into oil through advanced recycling, or transformed into additives for asphalt roads. **Q: Can I recycle soft plastics with ReSmart now that REDcycle has closed?** A: Yes. After REDcycle suspended its soft plastics collection program, ReSmart provides a convenient alternative. We collect soft plastics from your doorstep and ensure they are properly recycled. **Q: How do I prepare items for pickup?** A: Place accepted items in your ReSmart bag. Items should be clean and dry. No need to sort — we handle sorting at our facility. --- ## App The ReSmart app is available on: - **iOS:** App Store (search "ReSmart" or "RecycleSmart") - **Android:** Google Play Store Features: Book pickups, track environmental impact, search recycling database, manage subscription. --- ## Return Services for Brands ReSmart is trialling return and recovery services for major brands. This enables brands to recover packaging, reusable items, or any product previously given or sold to their customers. **How it works:** 1. Brand partners with ReSmart 2. Customers book a doorstep pickup for the brand's packaging or reusable items 3. ReSmart collects from the customer's door 4. Items are returned to the brand for reuse, or ReSmart connects them with the right certified recycler This closes the loop on circular economy initiatives and gives brands a scalable way to take responsibility for their products' end-of-life. --- ## Contact & Links - Website: https://resmart.co - About: https://resmart.co/about-us - Blog: https://resmart.co/blog - Help Centre: https://help.recyclesmart.com - App: https://resmart.co/our-app